Communicating Bad News
Scenario: You are a middle manager at a large technology organization, and leadership has informed you that the company will be going through a reorganization. The company has been losing revenue for too long and immediate action is necessary. A mass downsizing is impending.
Your job is not in jeopardy. However, you will lose team members in the downsizing. Your team members are panicked and you need to step up to address the issue with them. You also need to maintain productivity and results.
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You call a meeting to discuss this with your team. This is not an easy message to communicate.
Considering the course materials for this week, discuss your approach by addressing the questions below:
- What is your communication strategy with your team?
- How often will you provide communication with your team about updates? Remember, you need to keep them informed, but not panicked.
- How will you get your key message across while keeping your team productive?
- What can you do to reduce the challenges of distraction and the rumor mill for your team?
Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates’ initial posts by Sunday, midnight of your time zone.