Project Communications Management
Several issues have arisen on the Recreation and Wellness Intranet Project. The person from the HR department who was supporting the project left the company, and now the team needs more support from that group. A member of the user group that supports the project is extremely vocal and hard to work with, and other users can hardly get a word in at meetings. The project manager, Tony, is getting weekly status reports from all of his team members, but many of them do not address obvious challenges that people are facing. The team is having difficulty deciding how to communicate various project reports and documents and where to store all of the information being generated. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst.
1. Summarize three different communications media that could be used for getting more support from the HR department and which you think would be most effective.
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2. Prepare a partial communications management plan to address some of the challenges mentioned in the previous paragraph.
3. Prepare a sample of a good weekly progress report that could be used for this project. Include a list of tips to help team members provide information on these reports.
4. Write a one-page paper describing two suggested approaches for communicating with the hard-to-work-with user.